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Our Terms, Your Rights, One Clear Policy

gt77 operates under a defined legal framework that sets out your rights, our obligations, and the conditions that govern every account, deposit, and withdrawal. Access to our platform depends on your local law and eligible regions — read these terms before you start.

Account TermsPrivacy & DataJurisdiction NoticebKash & Nagad ConditionsPolicy Updates
gt77 Our Terms, Your Rights, One Clear Policy
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about how our terms apply to your account, or if you need to raise a formal concern, these are the direct channels. We aim to respond to policy-related queries within one business day.

Live Chat Support Open the chat window from your account dashboard. For legal and policy questions, select the Account & Terms category so your message reaches the right team directly.
Email Support Send your query to the support address listed in your account settings. Include your registered mobile number and a clear description of the policy point you are asking about.
Account Help Centre The Help Centre inside your account covers common questions on terms, data requests, and payment conditions. Check there first — many policy answers are already documented.
HOW WE HANDLE THIS

Data, Security and Account Integrity at gt77

Our approach to data, cookies, and account security is built around the principle that your information should only be used for the purpose you provided it. Here is how that works in practice.

Data Handling We collect only what is needed to operate your account — your registered mobile number, transaction history, and session data. We do not sell this information to third parties.
Cookie Policy Cookies on gt77 are used for session management and platform performance. You can adjust cookie preferences through your browser settings at any time without losing account access.
Account Security Every login is verified through a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, use the account lock option in settings immediately and contact support.
Data Requests & Retention You can request a copy of your account data or ask for deletion by contacting support with your registered details. We retain transaction records as required by our operational obligations.

Common Legal Questions About Your Account

These are the questions we hear most often about our terms, data practices, and account conditions.

Access depends on your local law and eligible regions. It is your responsibility to confirm that using the platform is lawful in your jurisdiction before opening an account or making a deposit.

Contact our support team through the email address in your account settings. Include your registered mobile number and specify that you are making a data access request. We will respond within a reasonable timeframe.

We retain transaction and account records for the period required by our operational obligations. After that period, personal data is deleted. You can ask support for details on the specific retention timeline.

Yes. Submit a deletion request through support with your registered details. Note that some transaction records may need to be retained for a defined period regardless of the deletion request.

Payment disputes follow the channel the funds moved through. Keep your bKash, Nagad, or Rocket transaction records. Contact support with the transaction reference and we will coordinate the review from our side.

Material updates are sent to your registered account contact before the change takes effect. Continuing to use the platform after the notified date means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.